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SIP-T19P Cannot Dial out
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Tiles Offline
Junior Member

Posts: 3
Joined: Apr 2015
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Post: #5
RE: SIP-T19P Cannot Dial out
Hi Flora
An update on the problem:
1. I only have one account. The issue does not exist with the other phones on the same account.
The issue has become clearer as I work on it and it only applies to dial out to numbers with prefix 021. If I pause after 021 the message is now "Not Found". But if I dial the whole number without a pause, it connects. I have checked the Dial Plan and although there are a number of lines with 021, I have not selected any of them. I have reset to factory settings and re-registered. The issue has gone away and the phone now works.
2. On the second question, after the work on the patch panel, the phone showed as not registered. I tried to re-register using the web interface and auto-provision and it came up with Register Failed.
I then used the phone interface to register and that worked and it showed as registered on both the phone and the web status. As mentioned above I have re-registered through the web interface after resetting.
So all is well.
Thank you for your advice and help.
04-23-2015 10:13 AM
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Messages In This Thread
SIP-T19P Cannot Dial out - Tiles - 04-21-2015, 04:31 PM
RE: SIP-T19P Cannot Dial out - Tiles - 04-21-2015, 06:10 PM
RE: SIP-T19P Cannot Dial out - Tiles - 04-23-2015 10:13 AM

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