[YMCS/YDMP Free Trial Program]Yealink would like to offer Free Trial Program of Yealink device management service for our current eligible customers. You can see the details below.
https://www.yealink.com/ydmp-freetrial-2020


Post Reply 
 
Thread Rating:
  • 0 Votes - 0 Average
  • 1
  • 2
  • 3
  • 4
  • 5
Number shown in call history
Author Message
complex1 Offline
3CX Adv. Cert. Engineer
*****

Posts: 1,245
Joined: Jan 2014
Reputation: 36
Post: #5
RE: Number shown in call history
(03-24-2017 07:05 PM)cjtrevor Wrote:  Hello, we have now upgraded to firmware 21.81.0.60 (we use 3CX so have to use version provided by it)

I have added the provisioning lines as above, but still have the same problem.

The caller ID of the outside caller is correctly displayed on the phone during the call, so I know that caller ID is working through the system. It is just that the phone history does not retain the outside caller number, it retains the internal receptionist number that transferred the call through.

With the 3CX firmware 21.81.0.60 is this still a known issue, or is there another line of provisioning required to save the number to phone history please?

Have you take notice of this thread on the 3CX forum?
https://www.3cx.com/community/threads/fo...rid.48249/

Kind regards,
Frank.

I am not an employee of Yealink.
Dutch is my native language, not English. Apologies for my imperfect grammar.
Please do not send unsolicited PM messages. I will not answer them.
03-24-2017 08:26 PM
Find all posts by this user    like0    dislike0 Quote this message in a reply
Post Reply 


Messages In This Thread
Number shown in call history - cjtrevor - 11-07-2016, 02:30 PM
RE: Number shown in call history - complex1 - 03-24-2017 08:26 PM

Possibly Related Threads...
Thread: Author Replies: Views: Last Post
  T46 - Program Message Button for a Help call? harrys 0 421 03-31-2022 11:08 PM
Last Post: harrys
  Ended call still rings on receiver devices casi-online 2 3,148 08-05-2021 06:40 PM
Last Post: casi-online
  Rearrange in call buttons frichardson 0 1,680 06-16-2021 11:53 PM
Last Post: frichardson
  T41S: Bridge current call with a second incoming call digitel 1 2,700 05-21-2021 04:15 PM
Last Post: complex1
  Public Phonebook on incomming call Oliaargau 3 8,699 04-16-2021 05:34 PM
Last Post: Oliaargau
  Stop displaying Username on phone after call is connected rtilleman 1 3,483 04-06-2021 12:19 AM
Last Post: marcelm
  Call Park + Audible / Visual Alerts bdm 0 1,938 02-23-2021 04:24 AM
Last Post: bdm
  Call-Info sip header for T46G sidjf3zhdu 9 21,556 02-22-2021 04:06 PM
Last Post: jiansong
  Call Park works on T22 but not a T42 tbolick 1 2,620 01-29-2021 10:19 PM
Last Post: Yisroel_MongoTEL
  Caller image (avatar) not shown StefanR 1 2,798 01-01-2021 05:45 PM
Last Post: mariovoip

Forum Jump:


User(s) browsing this thread: 1 Guest(s)

Contact Us   Yealink   Return to Top   Return to Content   Lite (Archive) Mode   RSS Syndication