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Number shown in call history
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cjtrevor Offline
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Posts: 8
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Post: #4
RE: Number shown in call history
Hello, we have now upgraded to firmware 21.81.0.60 (we use 3CX so have to use version provided by it)

I have added the provisioning lines as above, but still have the same problem.

The caller ID of the outside caller is correctly displayed on the phone during the call, so I know that caller ID is working through the system. It is just that the phone history does not retain the outside caller number, it retains the internal receptionist number that transferred the call through.

With the 3CX firmware 21.81.0.60 is this still a known issue, or is there another line of provisioning required to save the number to phone history please?
03-24-2017 07:05 PM
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Messages In This Thread
Number shown in call history - cjtrevor - 11-07-2016, 02:30 PM
RE: Number shown in call history - cjtrevor - 03-24-2017 07:05 PM

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