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Registration Failed Account 1 - Registration Successful Account 2
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Elaine_Yealink Offline
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RE: Registration Failed Account 1 - Registration Successful Account 2
(04-03-2015 06:24 PM)adamrippon Wrote:  Hi

We have about 40 x Yealink T46G handsets running Firmware Version 28.73.0.50 Hardware Version 28.2.0.128.0.0.0 & we are having trouble with 4 of them whereby they will not register with the PBX (FreePBX) using Account 1. However using the same details in Account 2 the registration is successful.

Any ideas on how to address this?

Thanks
Adam

Dear,
Would you please do as follows and feedback with the pcap:
1. Go to Settings--Configuration--Press START Pcap capture. See attached screenshot.
2. Clear the information on account 2. Register account 1, wait until it get failed.
3. Disable account 1. Register account 2. wait until register successfully.
4. Go to Settings--Configuration again and press Stop--Export to export the pcap.

Best Regards
Elaine


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04-04-2015 03:31 AM
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RE: Registration Failed Account 1 - Registration Successful Account 2 - Elaine_Yealink - 04-04-2015 03:31 AM

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