T46G Visual Alert for BLF Pickup: address book lookup does not work

[Bahntechnik]

Hi Yealink_Karl,

thanks for your replay. I will try to clarify the issue.

First: the visual Interface popup correctly.
Second: The caller and callee will information will show.

The problem is following:
(A calls B, and C is monitoring, Phone number A: 123, Phone Number B: 456)

The monitoring phone C should show "B <- A". But unfortunately the phone shows "B <- 123".
There is no lookup of the number 123 in the phone book.

On the other hand the Phone B indicates that A is calling and not only the number "123".

I've attached a photo and the requested files. I hope you can help.

Thanks a lot.

Gert