T38G Voice In Cutting Out

[mujizac]

(03-14-2015 04:32 AM)Vanlon Wrote:  I have T38G's at my office. We've discovered they work fine with a headset. The Handset is audio when your listening cuts out though. Seems that any sound going through the microphone like breathing or tapping your pen or the likes will cut out the audio from the person you are listing to. You probably miss 1 out of 10 words. Tried VAD, no change.

I know that this is really old, but... Are you using 3cx? I found that their volume settings for the handset are much to high so I had to turn it down. My users constantly complained of audio cutout on these phones. After adjusting we see good to go.