[YMCS/YDMP Free Trial Program]Yealink would like to offer Free Trial Program of Yealink device management service for our current eligible customers. You can see the details below.
https://www.yealink.com/ydmp-freetrial-2020


Post Reply 
 
Thread Rating:
  • 0 Votes - 0 Average
  • 1
  • 2
  • 3
  • 4
  • 5
EXP39 + T38g - EXP has to be reconnected after powerup
Author Message
sje@itbc.dk Offline
Junior Member
**

Posts: 1
Joined: Mar 2015
Reputation: 0
Post: #1
EXP39 + T38g - EXP has to be reconnected after powerup
Hi All

We have a customer who is using 15 t38g phones, all with the EXP39 expansion attached. All phones are connected using ordinary LAN and the power adapter, as they haven't opted for POE switches.

The problem is that after a phone has been reconnected to power, or in other way rebooted - the entire display on the EXP39 will remain blank after the phone has booted correctly. The EXP loads correctly and everything is great, but it itsn't getting the setup for the buttons, from the Phone.
To fix the problem - we have to disconnect and reconnect the EXP to the phone, while the phone has fully booted.

For this customer, it is a real nuisance to have to wait for the phone to fully boot, and then reconnect the expansion module, for it to propogate it's settings correctly.

Are there any way to fix this, so the EXP39 will load the data from the Phone correctly, without having to reconnect it after the phone has fully booted?

Thanks in advance

Best Regards
Søren Jensen
IT Business Center
Denmark
03-12-2015 04:23 PM
Find all posts by this user    like0    dislike0 Quote this message in a reply
Post Reply 


Messages In This Thread
EXP39 + T38g - EXP has to be reconnected after powerup - sje@itbc.dk - 03-12-2015 04:23 PM

Possibly Related Threads...
Thread: Author Replies: Views: Last Post
Question EHS36 with firmware 4.16.0.0 & T38G lorn10 3 9,447 09-18-2018 01:21 PM
Last Post: lorn10
Shocked T28 & T26 with 3rd EXP39 - button 14 & 15 act weird sbsllc 1 8,628 08-16-2016 08:11 AM
Last Post: Ron123
  EXP39 BLF error jraposinho 6 16,388 07-18-2016 06:06 PM
Last Post: jraposinho
  EXP39 Firmware Update JasonHayes 2 9,349 07-13-2016 05:32 PM
Last Post: JasonHayes
  DSS Module EXP39 jraposinho 2 9,189 05-25-2016 08:08 PM
Last Post: Yealink_Michael
  T28P + EXP39 cmcoke 7 22,279 10-20-2015 04:17 PM
Last Post: James_Yealink
  EXP39 & T27P - How to upgrade firmware? CraigZA 1 7,872 10-17-2015 06:55 AM
Last Post: James_Yealink
  EXP39 backlight support@vision4it.nl 3 9,963 08-26-2014 08:50 PM
Last Post: Yealink Support
  EXP39 LCD label change bns2381 3 12,992 04-17-2014 01:48 PM
Last Post: Yealink Support
  Key 21 on EXP39? CarpeDiemTim 1 8,302 02-28-2014 01:51 PM
Last Post: Yealink Support

Forum Jump:


User(s) browsing this thread: 1 Guest(s)

Contact Us   Yealink   Return to Top   Return to Content   Lite (Archive) Mode   RSS Syndication