[YMCS/YDMP Free Trial Program]Yealink would like to offer Free Trial Program of Yealink device management service for our current eligible customers. You can see the details below.
https://www.yealink.com/ydmp-freetrial-2020


Post Reply 
 
Thread Rating:
  • 0 Votes - 0 Average
  • 1
  • 2
  • 3
  • 4
  • 5
Call waiting if on internal call
Author Message
Yealink_Peter Offline
Super Moderator
******

Posts: 141
Joined: Nov 2014
Reputation: 2
Post: #2
RE: Call waiting if on internal call
(03-10-2015 01:59 AM)CarpeDiemTim Wrote:  I've run into a situation where call waiting only works on a T26P if you're on a call with an external line first, but not if you're on an internal call first.

In other words, if our receptionist is on a call with an outside line, call waiting works as expected. But if she's on a call to an internal extension, call waiting doesn't work, and instead, the callers just go straight to voicemail.

Any advice on why this may be?

After some research on the forum, I see that a much-requested feature is to have the phone actually ring on the second call instead of the call-waiting beep, so maybe if/when that eventually comes through, it will resolve the issue, but in the meantime, hopefully someone else has come across this and found a workaround.

Any constructive feedback would be greatly appreciated Big Grin

Cheers,
Tim G.
Hello Tim,

Thanks for your suggestion that replace the call waiting tone with ring tone, we will do this change on V80 or V81.
For the call waiting issue on internal call, it should be the PBX server side setting issue, please contact with your server administrator for help.

Thanks.
Regards,
Peter
03-10-2015 05:12 PM
Find all posts by this user    like0    dislike0 Quote this message in a reply
Post Reply 


Messages In This Thread
RE: Call waiting if on internal call - Yealink_Peter - 03-10-2015 05:12 PM

Possibly Related Threads...
Thread: Author Replies: Views: Last Post
  T28P foward call doesn´t work with 2.73.0.50 Tato 4 8,672 09-14-2020 03:49 PM
Last Post: complex1
  How to change voice when busy, waiting and other.. T20P marin 0 3,206 04-11-2019 12:53 PM
Last Post: marin
  Call forwarding with SIP devices Yealink and Cisco Call Manager CUCM joao.schlemm 7 20,226 08-03-2018 08:03 PM
Last Post: MarkLReed
Photo Yealink T21P E2 displays VIA and FROM headers on incoming call DmitryTsyganov 1 5,556 07-12-2018 07:28 PM
Last Post: johnkiniston
  T21P-E2 sends a CANCEL to put a call in hold Diego Juan 0 3,948 03-23-2018 02:52 PM
Last Post: Diego Juan
  Call Queue not working with the Grandstream UCM6202 ttran 8 18,148 03-04-2018 06:42 PM
Last Post: Adnanka
  T29G DSSKey functionality alternative number call AresK 4 9,643 12-13-2017 06:56 AM
Last Post: Evan_Yealink
  When I call outside, there's no call waiting tone highlander 3 8,284 11-15-2017 04:04 PM
Last Post: highlander
  Call Forward on T21P E2 not working gradash 8 18,267 05-23-2017 09:44 PM
Last Post: jolouis
  Call Queue not working with the Grandstream UCM6202 ttran 0 4,354 05-04-2017 05:48 PM
Last Post: ttran

Forum Jump:


User(s) browsing this thread: 1 Guest(s)

Contact Us   Yealink   Return to Top   Return to Content   Lite (Archive) Mode   RSS Syndication