Trying a factory reset from the base unit and nothing happens

[James_Yealink]

Hi Kenny,

It should be a RPS process.
If a firmware support RPS then it will go to request a provision URL from Yealink RPS server in reboot and do an autoprovision. The RPS will be automatically turned off once there is a successful provision.

So if you fill a real provision server and phone do an autprovision then it won't go to RPS process in reboot.
Now, you can manually do an autoprovision after reboot to disable RPS or ask telesphere to change the configuration file in their side.

The RPS feature will provide huge convenience in mass deployment since all phones can be plug and play.

Regards,
James