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Trying a factory reset from the base unit and nothing happens
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kueyama Offline
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Posts: 4
Joined: Feb 2015
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Post: #3
RE: Trying a factory reset from the base unit and nothing happens
Hi James,

Did another base reset and immediately unplugged the power when all three lights turned solid green. It rebooted. Had to re-register the handset with "0000" pin. After phone registers, it initializes provisioned with the info from our VoIP providers so right off the bat I know the base has not done a complete factory reset. Base gets an IP address and I am able to access the admin portal, but default username and password do not work still. Unless there is a menu option to get the firmware of the base from the handset I can't find out what that is since I can't log into the web interface.

Thanks!
Kenny
02-06-2015 01:56 AM
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RE: Trying a factory reset from the base unit and nothing happens - kueyama - 02-06-2015 01:56 AM

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