T3x phones and transfers first call instead of current call

[jasit]

Hi James
thanks for the quick reply, I just finished trying that out and it works about 50% of the time.


If the person is on a call and a second call comes in they hit the answer tab, it puts the first call on hold and they can talk to the 2nd caller.

if they press the transfer button while on the second call a menu screen comes up and they can select either New Call, or the caller id of the first call. If they select the new call and press transfer and type in the number, the 2nd call transfers.

if they press the transfer button while on the second call a menu screen comes up and they can select either New Call, or the caller id of the first call. If they select the new call and press a dss button with a blf associcated to it, the 1st call transfers even though they selected the 2nd number


Jasit


If

(01-30-2015 09:11 AM)Yealink_James Wrote:  Hi Jasit,

Please try this autoprovision parameter:

transfer.multi_call_trans_enable = 1

0: Phone will direcltry associate current two calls.
1: There is a popup, you can choose new call or associate current two calls.

Regards,
James