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T3x phones and transfers first call instead of current call
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jasit Offline

Posts: 85
Joined: Mar 2013
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Post: #1
T3x phones and transfers first call instead of current call
I am not sure if this has been answered before, but I remember the issue has come up and I searched for the answer.

We have T32 and T38's and it fails on boths phones. The firmware I have on the T38 is because I am running 3cx v11 and I need multicast support.

If we have a phone setup to anwer multiple calls and they are currently on a call, the 2 call will blink and give them the option to answer.

When they answer the 2nd call it puts the first call on hold, and everything is fine, they can swap back and forth between the calls.

if they want to transfer the 2nd call to another desk. it transfers the first call instead.

my transfer settings are as follows
Blind ToH Enabled
Semi-Attend Disabled
Attened Toh Enabled
Transfer on Conf Disabled
Transfer Mode via DSSkey Blind Transfer
01-30-2015 04:45 AM
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T3x phones and transfers first call instead of current call - jasit - 01-30-2015 04:45 AM

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