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W52P Crashing (memory leak?)
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damo@launtel.net.au Offline
Damian Ivereigh

Posts: 6
Joined: Jan 2015
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Post: #3
RE: W52P Crashing (memory leak?)
We just went down on site to check a phone that was exhibiting the issue.

The basestation was unable to page the handsets (nothing happened when you pressed the button). Also from the handsets, while they could see the basestation (as in signal strength), however whenever anything tried to query the basestation (e.g. IP address) it timed out.

One thing that may be an related is that we think all the handsets that are exhibiting issues may be on POE, rather than using the regular powersupply.

I will go ahead and put syslogs on all them and see what we find.


(01-08-2015 10:45 AM)Yealink_James Wrote:  Hi DAMO,

When the problem happen if you press paging button will handsets ring?

For an analysis can you export phone syslog to a log server? Go to web interface-> Phone-> Configuration, set the syslog level to 6 and fill an ip address of log server. When the problem happen stop the log server and send log file to us.

You can use 3CDaemon software as a syslog server.

01-08-2015 02:05 PM
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RE: W52P Crashing (memory leak?) - damo@launtel.net.au - 01-08-2015 02:05 PM

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