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T48 transfer during incoming call fail
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rwelts@unifiedalerts.com Offline
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Post: #1
T48 transfer during incoming call fail
HI, V 35.72.0.31 (brand new phones). busy receptionist. when calls comes in and is answered normally. the second call comes in the receptionist can not transfer (buttons disabled?) until second call gives up and hangs up.

this has been tested with both queues and ring groups. also tried code versus buttons and the phone appears to have all buttons disabled during first call so handling second is impossible. The T38 does NOT operate this way so we are removing the 48's but need to have solution.

thank you

rob
01-02-2015 06:20 AM
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T48 transfer during incoming call fail - rwelts@unifiedalerts.com - 01-02-2015 06:20 AM

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