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Broadsoft firmware T2x and T4 ACD memory issue
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dunhill Offline
Junior Member

Posts: 10
Joined: Sep 2014
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Post: #1
Broadsoft firmware T2x and T4 ACD memory issue

since the introduction of the V73 firmware, i am getting reports from many end users that handset automatically log them out of the queue (500 users). Note other enterprises/groups are affected as well across multiple links.

It only affects Call Center Standard and Premium, also queue notifications of how many calls and time in queue are now missing.

the next noticeable effect from here that the handsets go slow in dialing then eventually just crashing needing a reboot.

I am unable to perform a pcap as the phone crashes.

Also when will we see a updated CPEkit for broadsoft, last known version on there is V71. Which has unnecessary duplicate configurable attributes, parking/pickup/time/autodst etc

I have performed a default on the handset as well, which i am glad didn't work as i am not factory defaulting.
12-18-2014 05:59 AM
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Broadsoft firmware T2x and T4 ACD memory issue - dunhill - 12-18-2014 05:59 AM

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