T42G, T46G & T48G BLF CallerID unknown

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Threaded Mode \| Linear Mode T42G, T46G & T48G BLF CallerID unknown
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Lucia_Yealink Offline

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Posts: 467

Joined: Aug 2016

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Post: #2

RE: T42G, T46G & T48G BLF CallerID unknown

Hi Sir,

About your issue, please kindly share us more information below to do more trouble shooting:
1. please provide the level 6 syslog, config.bin and pace trace when you reproduce the issue for us to analyze. You can send the files to Lucia@yealink.com. About how to get the three files, please refer to the FAQ below:
http://support.yealink.com/faq/faqInfo?id=313

2. How many phone you have in total? And how many of them have the issue respectively(T42G/T46G/T48G)?

3. Does it happen every time when the monitor extension receive an incoming call? If not, how often?

Thank you for your information in advanced.

Best Regards,
Lucia

10-28-2016 02:53 AM

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Messages In This Thread

T42G, T46G & T48G BLF CallerID unknown - Asterix - 10-07-2016, 05:01 PM

RE: T42G, T46G & T48G BLF CallerID unknown - Lucia_Yealink - 10-28-2016 02:53 AM

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