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3CX Android Rejected call Auto Answers on T48
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rrnworks Offline
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Post: #8
RE: 3CX Android Rejected call Auto Answers on T48
We have reproduced the same problem with T42G phones and have an open ticket with 3CX support who have also reproduced the issue. CTI mode is a big mess it appears for the most part - 3CX should just disable this by default since it has only generated numerous support calls for us. We haven't tried option 2 yet (what else does this break)? Also, there is a way to force Make Call mode by modifying the template but then 3CX says they won't support it. Why doesn't 3CX just say, CTI mode works reliably only if you don't actually use the system? Super frustrating.

One way we've reproduced this issue is by simply calling our own DID (from our mobile phone dialer) with both 3CXphone windows and 3CXphone android running. Desk phone will 'usually' answer immediately in speakerphone (but not always). We do not have call mobile at same time or allow more than one call enabled.
(This post was last modified: 02-19-2015 10:11 AM by rrnworks.)
02-19-2015 10:04 AM
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RE: 3CX Android Rejected call Auto Answers on T48 - rrnworks - 02-19-2015 10:04 AM

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