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Answer delay
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manzaboy Offline
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Posts: 3
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Post: #6
RE: Answer delay
Hi, Did you find an answer to this. I have exactly the same problem (but not related to TCP move)

(12-25-2014 03:21 AM)mitch Wrote:  
(12-04-2014 02:59 PM)Yealink_James Wrote:  Hi Jason,

The caller may not receive a 200OK message to inform that the W52P has answered the call in time or some parameter change in the call process which. Can you please provide below information

1. If you call the W52P from an internal phone the problem won't occur?
2. It never happens when you make out a call?
3. What's the PBX serve the W52P is registered?
4. What's the firmware of W52P? Can you upgrade to latest firmware and check again.

Firmware link: http://www.yealink.com/Upload/UCOne/2014...3.0.25.zip

5. If the problem persist, please get a pcap trace, level 6 syslog and config.bin. The post describe how to collect them.
http://forum.yealink.com/forum/showthread.php?tid=1319

Thanks,
James


Regards,
James

I have exactly the same issue with my T20 phone. It has only recently started and i cannot work out why it is happening.

It happens on all incoming calls from a landline or mobile. It does not happen when when another voip call comes in from the same voip provider.

Hi, Did you find an answer to this. I have exactly the same problem (but not related to TCP move)

(12-25-2014 03:21 AM)mitch Wrote:  
(12-04-2014 02:59 PM)Yealink_James Wrote:  Hi Jason,

The caller may not receive a 200OK message to inform that the W52P has answered the call in time or some parameter change in the call process which. Can you please provide below information

1. If you call the W52P from an internal phone the problem won't occur?
2. It never happens when you make out a call?
3. What's the PBX serve the W52P is registered?
4. What's the firmware of W52P? Can you upgrade to latest firmware and check again.

Firmware link: http://www.yealink.com/Upload/UCOne/2014...3.0.25.zip

5. If the problem persist, please get a pcap trace, level 6 syslog and config.bin. The post describe how to collect them.
http://forum.yealink.com/forum/showthread.php?tid=1319

Thanks,
James


Regards,
James

I have exactly the same issue with my T20 phone. It has only recently started and i cannot work out why it is happening.

It happens on all incoming calls from a landline or mobile. It does not happen when when another voip call comes in from the same voip provider.
(This post was last modified: 08-23-2016 12:39 AM by manzaboy.)
08-23-2016 12:39 AM
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Messages In This Thread
Answer delay - ictgreenfields - 12-03-2014, 10:44 PM
RE: Answer delay - James_Yealink - 12-04-2014, 02:59 PM
RE: Answer delay - mitch - 12-25-2014, 03:21 AM
RE: Answer delay - manzaboy - 08-23-2016 12:39 AM
RE: Answer delay - James_Yealink - 12-25-2014, 02:00 PM
RE: Answer delay - DaveOverton - 01-23-2015, 07:11 AM

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