[YMCS/YDMP Free Trial Program]Yealink would like to offer Free Trial Program of Yealink device management service for our current eligible customers. You can see the details below.

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Answer delay
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James_Yealink Offline

Posts: 1,159
Joined: Aug 2014
Reputation: 8
Post: #2
RE: Answer delay
Hi Jason,

The caller may not receive a 200OK message to inform that the W52P has answered the call in time or some parameter change in the call process which. Can you please provide below information

1. If you call the W52P from an internal phone the problem won't occur?
2. It never happens when you make out a call?
3. What's the PBX serve the W52P is registered?
4. What's the firmware of W52P? Can you upgrade to latest firmware and check again.

Firmware link: http://www.yealink.com/Upload/UCOne/2014...3.0.25.zip

5. If the problem persist, please get a pcap trace, level 6 syslog and config.bin. The post describe how to collect them.

(This post was last modified: 12-25-2014 01:50 PM by James_Yealink.)
12-04-2014 02:59 PM
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Messages In This Thread
Answer delay - ictgreenfields - 12-03-2014, 10:44 PM
RE: Answer delay - James_Yealink - 12-04-2014 02:59 PM
RE: Answer delay - mitch - 12-25-2014, 03:21 AM
RE: Answer delay - manzaboy - 08-23-2016, 12:39 AM
RE: Answer delay - James_Yealink - 12-25-2014, 02:00 PM
RE: Answer delay - DaveOverton - 01-23-2015, 07:11 AM

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