OpenVpn not workin on w52p

[Yealink Support]

Hi Crzy,
1. You mean when you make a call through VPN, the voice is delay and intermittently? So they can't hear each other?
2. For the second issue, sorry i don't understand your meaning.
Do you mean you setup a VPN default gateway besides server, and if your PC connect this gateway, the PC traffic and phone traffic will not pass through VPN?
So you want to know how to make PC and phone traffic to pass through VPN?
3. Could you let me know your base firmware and handset firmware?
Base firmware: Status-System Status-Firmware.
Handset firmware: Status-System Status-More-Handset-Software

4. Could you provide PCAP trace, syslog(level 6) and config.bin file to us, so we can analyze?
Before you export the syslog, please set log level as 6, and reboot the phone, then click Start,and reproduce the issue, then click Stop,and export the trace, syslog, config,bin to us.
(About where to export these files, please refer to attached screenshot.)
These three files are very important for us, hope you can kindly understand.