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T46g crash/freeze and reboot
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blistovmhz Offline
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Posts: 20
Joined: Jun 2014
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Post: #3
RE: T46g crash/freeze and reboot
(11-29-2014 04:41 AM)craigreilly Wrote:  I can not read these files myself - hopefully support will chime in.
A couple questions...
1) Are you plugged in using a power supply?
2) Have you ensured the auto-config/reprovision is not set for daily during the day?
3) Have you tried resetting to factory and reprovisioning it?

May seem like dumb questions - but every detail counts.

1. Yes. The phone, and all 5 EXP40 modules each have their own power supply. We use the same PSU for all our T46G phones, and the PSU's have not changed since we first brought these phones online. The crash however, only started in the past month or so.
2. Yes. Autoprovision only occurs during phone reboot. We never force autoprovision during the day, and it is not on a schedule.
3. Yes, reset to factory and reprovisioned.

I just updated the firmware to which may fix the issue, but Yealinks firmware changelog never really gives any detail as to what's been fixed/changed.
11-29-2014 04:57 AM
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Messages In This Thread
T46g crash/freeze and reboot - blistovmhz - 11-29-2014, 02:25 AM
RE: T46g crash/freeze and reboot - CWR - 11-29-2014, 04:41 AM
RE: T46g crash/freeze and reboot - blistovmhz - 11-29-2014 04:57 AM
RE: T46g crash/freeze and reboot - tsukraw - 12-01-2014, 10:52 AM

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