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T26 Park Button problem Asterisk v1.8
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blistovmhz Offline
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Post: #24
RE: T26 Park Button problem Asterisk v1.8
(05-17-2014 12:05 PM)Yealink Support Wrote:  Hi JaredBusch,

We can reproduce your issue in our phones and we has corrected it in test firmware. But we can't reproduce the issue strabuzano have, we can't know why server send the notify to other phones.
The first thought may be that the server sends the notify message to wrong phones.
However, strabuzano said other brands can work well in the same environment. So we need to compare the trace pcap of them with Yealink phones.

Sorta the same issue here with the T46G, and FreePBX.
Using Yealinks DSS keys, both Transfer and Call Park (70), correctly parks the call in the lot, but does not notify the parker of the lot number.
IMO, Call Park should operate as a ... pseudo-semi-attended transfer.
EG:
Call comes in, I answer and press Call Park (70). This should put the caller on hold, play me the parking lot number (71-85), transfer the caller to the lot, and hang up my phone.

According to Schooze/FreePBX, the Call Park button should by default, create a new call to the parking lot, listen to the message (parking lot number), transfer the call and hang up.


*EDIT*
I've found a way (with the T46G, and presumably others) to half fix this problem.
If you set a DSS transfer key to 70, and go to "Features" > "Transfer", you can set the "Transfer Mode Via Dsskey" to "Attended Transfer". This will at least let you hit your DSS key, be notified of the parking lot number, then you just press transfer and it will transfer the call to the lot you just called, and hang up.
This is one extra step that I'm confident my receptionists will never be able to figure out... but oh well. it's something.
(This post was last modified: 06-09-2014 02:57 AM by blistovmhz.)
06-09-2014 02:50 AM
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Messages In This Thread
RE: T26 Park Button problem Asterisk v1.8 - blistovmhz - 06-09-2014 02:50 AM
RE: Park Button problem - alexgonzalez - 07-18-2014, 10:26 AM

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