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T26 Park Button problem Asterisk v1.8
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strabuzano Offline
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Post: #20
RE: T26 Park Button problem Asterisk v1.8
(04-10-2014 02:46 PM)Yealink Support Wrote:  Hi strabuzano,

Sorry. We are confused with your scenario 2.
1. When I press the DSSKey-DTMF the call is parked it is not put on hold.
2. The call is parked and I hear the parking lot the call was parked on, the call is placed on the parking lot. So Is your call parked sucessfully?
3. And the person parking the call is put on hold instead of having the call terminated. Do you see the hold interface after hearing parking lot? We can't see this from your pcap file.
4. Pressing the DSSKey-DTMF tries to park again but there is no call connected because the incoming call is now on the parking lot and the person parking the call is now on hold. How do you judge "no call connected" and "the call is on hold"? From LCD of phone? Or do you mean though the LCD displayed the call is on hold, the call had been parked to the parking lot actually?

Can you also supply pcap of your other worked well phones such as linksys, cisco and Aastra?

Scenario 2 works likes this.

Call comes in and it is answered.
When the park button is pressed the caller is parked. The parking lot extension the call was parked on is spoken to the callee. The callee starts listening to the same MOH as the caller. I do not know if the callee is put on hold or sent to the same parking lot as the caller, I do know that both the callee and caller are listening to the same MOH.

Now if I try to press the park button again like it was suggested the numbers from the DTMF show on phone display but nothing happens.

If I hang up and then pick the call that was parked and then try to park it again I get the following message: I'm sorry that is not a valid extension, please try again.

I am working on getting the pcap from the Aastra phones
04-12-2014 12:13 AM
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Messages In This Thread
RE: T26 Park Button problem Asterisk v1.8 - strabuzano - 04-12-2014 12:13 AM
RE: Park Button problem - alexgonzalez - 07-18-2014, 10:26 AM

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