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T26 Park Button problem Asterisk v1.8
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strabuzano Offline
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Posts: 8
Joined: Mar 2014
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Post: #12
RE: T26 Park Button problem Asterisk v1.8
(03-13-2014 03:53 PM)Yealink Support Wrote:  Do you test the latest version of T26?
Please give me more details about this issue.

Running
freepbx 2.11.0.24 with asterisk 11.3.0

Phone
Yealink t26
Firmware Version 6.72.0.30
Hardware Version 4.0.1.38

Parking Lot 400
Parking Spaces 3
Parking Spaces Number 401, 402, 403

Parking Lot code from FreePBX
*2nn: Attended Transfer call into Park lot nnn (It will announce the slot back to you)


Scenario 1

Setup

DSS KEY
Memory 1 Type - Call Park | Value - 400 | Line 1

Line Key
Line Key 1 Type - BLF | Value - 401 | Line 1 | Extension 401

Problem
Parking Key works, line key blinks indicating that the call was parked, but the parking lot anouncement is made to the caller not to the person parking the call.

Scenario 2

Setup

DSS KEY
Memory 1 Type - DTMF | Value - *2400#
Line Key
Line Key 1 Type - BLF | Value - 401 | Line 1 | Extension **

Problem
Parking key does not work correctly, when the parking key is pressed the call is parked and the parking lot is announced to the person parking the call, this is correct, but the person parking the call is now put on hold having to hang up the phone before doing anything else.
First problem is that the person parking the call must not hang up the phone until the entire dtmf value of *2400# is entered on the phone or the call gets disconnected.
Another problem is if the person who parked the call picks that call back and tries to park it again the message I'm sorry that is not a valid extension is played.
03-14-2014 01:05 AM
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Messages In This Thread
RE: T26 Park Button problem Asterisk v1.8 - strabuzano - 03-14-2014 01:05 AM
RE: Park Button problem - alexgonzalez - 07-18-2014, 10:26 AM

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