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T26 Park Button problem Asterisk v1.8
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innatech Offline
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Posts: 4
Joined: Nov 2014
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Post: #32
RE: T26 Park Button problem Asterisk v1.8
In our offices, we would like to use the Blind Transfer mode on the DSS Keys, but still have the Parking Lot number read back to the internal user who has parked the call. We are using T38G phones. (I can repost this to a different sub-forum if preferred.)

Our parking extension is 750, parking lot slots are 751 through 759.

Currently, if the DSS key is setup as Type=Call Park & Value=750, the call is parked. e.g., if no calls are already parked, then the current call gets parked at 751 and the BLF for 751 turns from green to red. HOWEVER, the slot number is NOT announced to the person parking the call.

If the person parking the call does a blind transfer using the FreePBX/Asterisk feature code, ##750, then the slot number is read back. Note that this is a bit counterintuitive, given the workaround above. It also suggests that blind transfers should work for this purpose.

I have not been able to produce the correct behavior using any combination of other button types and dial string values, except plain DTMF. Which is pretty ugly, as the tones are audible on the call.

Please help! We don't want to make all DSS key transfers attended, just so we can make the parking lot buttons work without resorting to in-band DTMF.
(This post was last modified: 11-13-2014 11:03 AM by innatech.)
11-13-2014 09:49 AM
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Messages In This Thread
RE: Park Button problem - alexgonzalez - 07-18-2014, 10:26 AM
RE: T26 Park Button problem Asterisk v1.8 - innatech - 11-13-2014 09:49 AM

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