[T46G] Phone Freezes

[Kevin_Yealink]

(10-03-2016 04:17 PM)Ismaw34 Wrote:  Hello,

I have problems with a Yealink t46g series with a exp40 connected (30 BLF users monitored).
Already done:
Upgrade to last firmware version 130.
Post on Full 100m duplex, for the wan and for the pc port.
Has Static IP.

The phone is loosing packets on the networks wired directly with the switch.
The symptoms are:
Slow behavior.
Phone hangs/freezes randomly.
Phone locks up in middle of a call.

There is the exact same phone on the other office, same config and setup (Different accounts) but there is no problem there.

Is there anything that i can do to fix the issue?

Thanks.

Hi

This is Kevin from Yealink support team,nice to know you.

To solve this issue faster, i will help you via my person e-mail Kevin@yealink.com

BR
Kevin