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T46G sound problem, interruptions
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James_Yealink Offline
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Post: #6
RE: T46G sound problem, interruptions
Hi Günter ,

Pleae follow these steps:
1. Upgrade phone to V73 and check whether the problem persist.

ftp://yealinkftp:yealinkftp@ftp.yealink....3.0.16.rom

2. If yes, plese connect a PC to phone PC port.
3. Install a Wireshark software in the PC. You can get it in internet.
4. Login phone web interface and enable the "Span to PC" under Network-> Advanced.
5. Set the syslog server level to 6 under Setting-> Configuration.
6. Start the wireshark and reproduce the problem.
7. After the problematic call, export the pcap trace, level 6 syslog and configuration file. We will have a check.

Thanks
James
12-02-2014 04:05 PM
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RE: T46G sound problem, interruptions - James_Yealink - 12-02-2014 04:05 PM

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