T41p voice delay when calling in

[Lucas1]

Hi johncwkamms,

Thank you for your info.
Could you please check simple matter firstly?
1, what 's the firmware of issue phone and what 's the firmware of well phone?
2, what 's the different configuration between issue phone and well phone?

If all the same, in order to locate the issue, please provide the issue data to us.
1,trace
2,syslog(level 6)
3,config.bin
If you dont know how to get issue data ,please refer to URL address
ftp://Lucas:28X3Dg6Q@ftp.yealink.com/manual/
or http address
http://forum.yealink.com/forum/showthread.php?tid=1319.

In addtion, It will be appreciated that data as above of well-worked phone can be provided as well. Then we can make a comparison.

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Hi johncwkamms,

Sorry, I explain incomplete, please upgrade to the latest firmware and reset to factory firstly in issue phone.
If issue can't be solved, then take an action according the previous reply.