Swtich between calls in one single tap

[julien]

Hello,
I cannot provide a video right now but I can explain it again ;-)

Imagine you have 6 calls (5 are on hold, and you are speaking with the last one)

If you want to get back to any other previous call, you have to click twice on that call, first tap selects the line, and the second one pickups the line.

Is there a way to make those two steps in just one tap? My users make hundreds of calls everyday and they feel like it's a waste of time and really not convenient when you deal with a lot of simultaneous calls.

If they want to be able to select exactly which line they want to pickup or don't remember who's on which row, they will still be able to use the arrows so jump to a specific person.

Does that make more sense?

Thank you