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Auto-Provisioning not updating/replacing settings.
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kkj Offline
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Posts: 10
Joined: Nov 2014
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Question Auto-Provisioning not updating/replacing settings.
The model of the phone I'm working with is the SIP-T38.

Phones that have previously been configured through auto-provision are not updating settings that have changed in an updated version of the global configuration auto-provision file.

Here is an example of the sequence of events:
  1. y000000000038.cfg (version 1) is uploaded to TFTP server. It contains a configuration for the time zone.
  2. A phone with factory default settings is connected to the network and powered on. It successfully auto-provisions.
  3. A change is made to the y000000000038.cfg file (version 2) and re-uploaded, replacing the original. It contains a different setting for the time zone than version 1 of the file.
  4. I access the phone's web UI and manually trigger auto-provisioning.
  5. The phone's time zone setting does not change. It is still the setting found in version 1 of the y000000000038.cfg file.
My question is this: Why doesn't the phone replace the settings found in the new version of the config file?

The only way I am able to get around this (aside from manually configuring the phone) is to reset it to factory defaults, at which point it auto-provisions and collects the most recent version of the configuration.

I'm about to deploy a large number of phones, but in the near future (after the phones have been deployed) I will need to update the global config and would like to avoid having to reset their settings individually.

Thanks in advance.
11-04-2014 05:05 AM
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Auto-Provisioning not updating/replacing settings. - kkj - 11-04-2014 05:05 AM

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