[YMCS/YDMP Free Trial Program]Yealink would like to offer Free Trial Program of Yealink device management service for our current eligible customers. You can see the details below.

Post Reply 
Thread Rating:
  • 0 Votes - 0 Average
  • 1
  • 2
  • 3
  • 4
  • 5
DSS Key Transfer mode issues
Author Message
rhartmann Offline
Junior Member

Posts: 2
Joined: May 2013
Reputation: 0
Post: #1
DSS Key Transfer mode issues
##0-New Call,1-Attended Transfer,2-Blind Transfer.
##The default value is 2.
transfer.dsskey_deal_type = 2

Situation 1 (works as expected)
1)Person calls into my office
2)I answer the phone
3) I press DSS key (setup as BLF value 2003)

The outside caller is blind transfered to 2003
This is what i expect, I was on an active call and i pressed a DSS key and since DSS is set to blind transfer all works correctly.

Situation 2 (NOT AS EXPECTED)
1)Person calls into my office
2)I answer the phone
3) I place call on hold
4) I press DSS key (setup as BLF value 2003)
5) the call i had on hold is transferred to 2003

I would have expected that i could talk to the person at 2003 then ended that call all while having my call on hold still sitting on hold.

1) you call me to discuss parts availability
2) i place you on hold,
3) I call the parts department to ask if we have XYZ in stock
4) I resume my call on hold
5) I inform them that the part is in stock and available

WHY is a call i placed on hold considered an ACTIVE CALL?

Am i missing something?
11-04-2014 03:55 AM
Find all posts by this user    like0    dislike0 Quote this message in a reply
Post Reply 

Messages In This Thread
DSS Key Transfer mode issues - rhartmann - 11-04-2014 03:55 AM

Possibly Related Threads...
Thread: Author Replies: Views: Last Post
  USB Upgrade issues acwells 5 6,473 08-25-2021 10:51 PM
Last Post: Your Voice
  Transfer to Remote Phonebook Minerva 5 16,026 10-22-2020 03:11 PM
Last Post: joe.carroll@managedinstalls.com
  VP59 - Teams-to-Teams Federated User issues darwin.ranzone@originnet.com 0 3,365 07-23-2020 04:41 PM
Last Post: darwin.ranzone@originnet.com
Question T23G Recovery Mode Upload Fail stan0ne 6 15,615 05-26-2020 02:52 PM
Last Post: Lewis-H
  Blind transfer not working on hangup bug mrabbitt@clarkecounty.gov 1 4,680 12-04-2019 04:33 PM
Last Post: anonymous1679652956115
  DSS for transfer direct to voicemail lulu92 1 4,335 09-04-2019 08:42 PM
Last Post: lulu92
Exclamation Call log on after Att transfer VP-T49G Roksvel 4 8,267 06-18-2019 09:35 AM
Last Post: Roksvel
  T27G - Fall Back issues - Successive setting [Solved] BobBluePackets 6 11,948 05-28-2019 04:47 AM
Last Post: BobBluePackets
  Transfer with T2XG and call back hercross 7 10,338 09-27-2018 09:21 PM
Last Post: jolouis
  Transfer calls T26P agalindo 2 5,876 09-17-2018 09:10 AM
Last Post: agalindo

Forum Jump:

User(s) browsing this thread: 1 Guest(s)

Contact Us   Yealink   Return to Top   Return to Content   Lite (Archive) Mode   RSS Syndication