[YMCS/YDMP Free Trial Program]Yealink would like to offer Free Trial Program of Yealink device management service for our current eligible customers. You can see the details below.
https://www.yealink.com/ydmp-freetrial-2020


Post Reply 
 
Thread Rating:
  • 0 Votes - 0 Average
  • 1
  • 2
  • 3
  • 4
  • 5
Reliability issues with headset control via EHS
Author Message
bpen32 Offline
Junior Member
**

Posts: 2
Joined: Oct 2014
Reputation: 0
Post: #26
RE: Reliability issues with headset control via EHS
Like I said, I had tripple checked that I have everything connected the way you have you have it depicted above, but I played with the Plantroics and the 3.5mm cable for a few minutes by inserting/removing it many times, and pressing quite hard to make it stay in, but I eventually got it to stay and to work with my T48g.

Unfortunately, there has been zero change with the GN Netcom. Yes it is a 9350e as it states clearly on the label.

Unfortunately, as I went back to my Plantronics I had to mess with the 3.5mm jack for even longer this time to make it work. That's far from plug and play. Now that Ive got it working, I don't even want to nudge the base... must be overly careful. However after getting mine working on my T48g again, I went on to install another Plantronics on a T46g. After about 10 min. of upgrading the phone, and tinkering with every possible connection, I still could not get the Headset to function with the EHS operability. So I have removed it from the planned install location and have brought it back to waste more time testing on another T46g. I don't have time to tinker with 50+ phones that need headsets with EHS operability.

This truly is unacceptable. I love the T series phones themselves, but this EHS36 is a bit a of Joke... especially with the "plug and play", and "easy to use" marketing. I would expect a better product from Yealink. Im doing everything I can to keep my supervisor content with these phones, but he is wanting to move to the Polycom platform because their EHS truly is plug and play. No tinkering, no upgrading, no wasted testing... It just works. (but I hate the phones!) We will moving to our new system of up to 150 phones... the question is will it be Yealink or Polycom. I want Yealink... but its not looking so good. Help me out, please.
10-15-2014 07:03 AM
Find all posts by this user    like0    dislike0 Quote this message in a reply
Post Reply 


Messages In This Thread
RE: Reliability issues with headset control via EHS - anonymous1711612242218 - 04-18-2014, 04:42 PM
RE: Reliability issues with headset control via EHS - bpen32 - 10-15-2014 07:03 AM
RE: Reliability issues with headset control via EHS - anonymous1711612242218 - 05-07-2015, 04:15 AM

Possibly Related Threads...
Thread: Author Replies: Views: Last Post
  Ringer volume IP Phone w connected WH67/WH63 headset Conrad18 2 731 03-09-2024 12:53 PM
Last Post: Eira Jeremie
  Headset (WH62) adds a Hard Drive on computers MMR1988 0 1,150 05-26-2023 03:37 PM
Last Post: MMR1988
  WH62 on T54w Phone sync 2nd headset SSPhone 2 2,033 05-09-2023 03:33 PM
Last Post: markvdheijden
  wh63 how to adjust ringtone volume in headset? e-neolab 3 5,806 04-17-2023 10:49 AM
Last Post: mowy
Music WH62 Dual headset stereo? obibossard 4 9,198 10-12-2022 01:20 AM
Last Post: Abtzero
  UH38G Headset audio tone changes when microphone is grabbed by some applications lionelpcn 0 1,349 09-05-2022 04:13 AM
Last Post: lionelpcn
  Issues with T58V + EHS40 ingoo 7 18,953 11-25-2021 11:13 PM
Last Post: chrischevy
  Yealink WH66 UC Workstation Dual issues after update Voiptel_Support 3 6,781 11-25-2021 04:36 PM
Last Post: Voiptel_Support
  WH62 constant beeping in headset nickd9999 4 11,315 09-28-2021 07:48 PM
Last Post: nickd9999
  WH62 - Announce call in headset tsukraw 2 10,160 03-23-2021 03:21 AM
Last Post: tsukraw

Forum Jump:


User(s) browsing this thread: 1 Guest(s)

Contact Us   Yealink   Return to Top   Return to Content   Lite (Archive) Mode   RSS Syndication