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Handsets losing registration on a regular basis
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Yealink Support Offline

Posts: 2,684
Joined: Dec 2012
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Post: #3
RE: Handsets losing registration on a regular basis
Hi Christian,

Please upgrade the firmware to the V73 beta2 version then test this issue. Because we are improving the V73 firmware. You can download the V73 beta2 firmware from this announcement.
V73 Beta2 Version Firmware And Release Notes of Version 73 Release

when this issue appears, please try to click the confirm button at the webpage of Account to check the account whether can register successfully.
Would you please help me clear below items:
1. Did this issue still exist?
2. What's the probability of occurrence on one phone?
3. What is firmware version of the T26 AND T19 phone?
4. Do you have other brand phones which be deployed at this site? If yes, do they have this issue?
6. In order to do more troubleshootings, please supply syslog level 6, config.bin and pcap when this issue appear then send to me.

How to Get the Correct Syslog, Config.bin and Trace
(This post was last modified: 10-15-2014 02:36 PM by Yealink Support.)
10-15-2014 02:29 PM
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RE: Handsets losing registration on a regular basis - Yealink Support - 10-15-2014 02:29 PM

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