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Enhancement to configure the FAC to be hidden
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tsukraw Offline

Posts: 142
Joined: Jan 2014
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Post: #1
Enhancement to configure the FAC to be hidden
I like the new feature to hide the feature codes. That is a great idea!!
Maybe it could be taken one step farther and allow that feature to be turned on for things like Speed dial or call park? Just a idea.

Example of why we would request this is say with 3CX they use SP1/SP2/SP3 and so on.
We assign SP1/2/3 to the Accounting department as Park 1,Park 2, Park3 labels. And then assign SP4,5,6 to the Sales department as Park 1,Park 2, Park 3 labels. It confuses users at thems when they press Park 1 and see SP4 on the screen. If there was a option to turn on the same hidden code option so it would display label instead that would be cool!

Same goes with speed dials. They see the speed labeled as "Paging" hit the button and then they see a the extension number of paging. If we could hide that extension number so when they hit paging all they see is the Label name that would be nice!
10-13-2014 11:10 AM
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Enhancement to configure the FAC to be hidden - tsukraw - 10-13-2014 11:10 AM

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