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Intermittent handset pickup triggers speaker
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Shaun Offline
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Posts: 5
Joined: Sep 2016
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Post: #10
RE: Intermittent handset pickup triggers speaker
I still has one question, when you make a normal call, will the sound out form the speaker? No

Also, please reproduce the issue so that you can get whole processing, then we can get useful files to analysis. - Yes we did reproduce the issue, please see the logs from 'Sue' phone. The issue was reproduced when these logs were captured.

such a call b, b transfer to c, you can put the 3 phone in the same hub, then reproduce, so that you can get whole processing. Yes this is what we did to reproduce the issue. I called person b, person b transferred me to person c, person c got me on speaker.

Thank you for your help so far.


(10-12-2016 10:07 AM)Yealink_kevin Wrote:  
(10-11-2016 02:25 PM)Yealink_kevin Wrote:  
(10-11-2016 11:25 AM)Shaun Wrote:  Hi Kevin

I have already sent you the logs, did you check your e-mail and junk mail and forum inbox? If you still can't find them can you please let me know?


Hi

Can you send the files to my e-mail: Kevin@yealink.com

BR
Kevin

Hi

I check the files, but we don't find useful information.
I still has one question, when you make a normal call, will the sound out form the speaker?

Also, please reproduce the issue so that you can get whole processing, then we can get useful files to analysis.

such a call b, b transfer to c, you can put the 3 phone in the same hub, then reproduce, so that you can get whole processing.

When you get the files, please send it to my e-mail.

BR
Kevin
10-12-2016 11:06 AM
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RE: Intermittent handset pickup triggers speaker - Shaun - 10-12-2016 11:06 AM

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