[YMCS/YDMP Free Trial Program]Yealink would like to offer Free Trial Program of Yealink device management service for our current eligible customers. You can see the details below.

Post Reply 
Thread Rating:
  • 0 Votes - 0 Average
  • 1
  • 2
  • 3
  • 4
  • 5
T42G and T48G handset audio problems
Author Message
JamesKP Offline
Junior Member

Posts: 1
Joined: Jul 2017
Reputation: 0
Post: #29
RE: T42G and T48G handset audio problems
I believe I've found what the issue is....and you're not going to like it.

It's the actual handset itself, or rather, the microphone within it.

I'm a new customer and have purchased 18 T48G's and we all immediately noticed how calls sound muffled to one another, and for people outside, they could tell we sounded bad. My friend told me he would describe it as I sounded "nasally".

Well on my desk I still had my old NEC landline phone that we are replacing and it dawned on me...unplug the handset of the T48G, and plug in the handset on this 20year old or more phone...and sure enough, he said he had to turn up his volume on his cell phone as I was lower, but he said instant improvement and sounded like a land line again.

Go figure. So take it for what it's worth, if you have an old landline phone somewhere that sounded great back in the day, try it on the T48G and give it a try.

This obviously isn't a solution, but there might not be a solution besides avoiding this phone, or if there is a headset from another phone/make/model that fits the mold of this phone and sounds better.

Anyways, that's what I've found. It's not config settings on the phone, it's not firewall settings, and it's nothing imo that firmware can fix. I did update to latest firmware, change config with Vonage techs, etc. It's the microphone hardware I'm sad to say imo.

08-01-2017 07:08 PM
Find all posts by this user    like0    dislike0 Quote this message in a reply
Post Reply 

Messages In This Thread
RE: T46G handset audio problems - Mark2 - 03-21-2017, 06:10 PM
RE: T46G handset audio problems - complex1 - 03-21-2017, 06:53 PM
RE: T46G handset audio problems - Mark2 - 03-21-2017, 07:20 PM
RE: T46G handset audio problems - complex1 - 03-21-2017, 07:43 PM
RE: T42G and T48G handset audio problems - JamesKP - 08-01-2017 07:08 PM

Possibly Related Threads...
Thread: Author Replies: Views: Last Post
  WF50 wifi adapter on T48G? freak 2 2,343 10-31-2020 05:41 AM
Last Post: SCPCJNR
  T48G Onscreen keyboard languages eliah 7 6,756 10-30-2020 06:51 PM
Last Post: complex1
  Problems with bluetooth audio ccwtech 16 2,297 09-16-2020 07:20 PM
Last Post: complex1
  Increase BLF Label Field T42G redmondsau 0 283 09-08-2020 11:12 PM
Last Post: redmondsau
  Display after picking up Handset Receiver - T48S cwatts@deltamodtech.com 3 1,204 06-25-2020 09:00 PM
Last Post: rickd@redseal.com
  t48G SFB not working at all now j.pakula 0 486 06-22-2020 02:36 PM
Last Post: j.pakula
  [SOLVED] OpenVPN not doing anything T42G V83 Danariel 5 4,114 03-27-2020 02:32 PM
Last Post: jamesg224
  T48G Shows "anonymous" in the display Lazzard 2 1,168 03-05-2020 07:04 PM
Last Post: Lazzard
  T48G Problems with old Plantronics Headset Lazzard 3 1,390 03-05-2020 07:02 PM
Last Post: Lazzard
  Yealink T46G Problems with BLFs n00604443 0 798 02-14-2020 04:35 PM
Last Post: n00604443

Forum Jump:

User(s) browsing this thread: 1 Guest(s)

Contact Us   Yealink   Return to Top   Return to Content   Lite (Archive) Mode   RSS Syndication