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EHS36 & Jabra GN9330e cause full echo for other party
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Clevelander Offline
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Post: #7
RE: EHS36 & Jabra GN9330e cause full echo for other party
(10-10-2014 08:37 PM)Yealink_Coco Wrote:  Sorry for the late.
Please make sure you connect them as this order: T46-EHS36-wireless headset ( ignore the EXP if you not use it )
[Image: attachment.php?aid=1056]

Yes, that is how we have it hooked up.

(10-10-2014 08:37 PM)Yealink_Coco Wrote:  And could you please check the following questions with me ?
1.POST-AUGUST-2009 HEADSETS & BASES
--T46G + Jabra GN9330e (DHSG mode) --->work well
--T46G+EHS36+Jabra GN9330e ---> no audio ? cannot hear each other?

1.POST-AUGUST-2009 HEADSETS & BASES
--T46G + Jabra GN9330e (DHSG mode) ---> no audio, cannot hear each other.
--T46G+EHS36+Jabra GN9330e (DHSG mode) ---> everything works as intended

(10-10-2014 08:37 PM)Yealink_Coco Wrote:  2.PRE-AUGUST-2009 HEADSETS & BASES
--T46G+Jabra GN9330e -->no echo ,but cannot answer a call by pressing the button on the headset, but leave the headset "off hook"
--T46G+EGS+ Jabra GN9330e--> no echo ,but cannot answer a call by pressing the button on the headset, but leave the headset "off hook"

2.PRE-AUGUST-2009 HEADSETS & BASES
--T46G+Jabra GN9330e -->no echo, but cannot answer a call by pressing the button on the headset, must leave the headset "off hook" and answer the call using the soft keys on the Yealink phone
--T46G+EHS36+ Jabra GN9330e--> no echo ,but cannot answer a call by pressing the button on the headset, but leave the headset "off hook" and answer the call using the soft keys on the Yealink phone (same behavior as without the EHS36). NOTE: I'm not sure what the "EGS" is that you mentioned. Did you mean EHS36?

(10-10-2014 08:37 PM)Yealink_Coco Wrote:  Could you please check what is the mode of PRE-AUGUST-2009 HEADSETS? And what will happen if you use the "GN RHL" mode in POST-AUGUST-2009 HEADSETS ?
And you have said that "EHS36 & Jabra GN9330e cause full echo for other party " ,but I cannot see it from your last description.

Since there is no option to change it the "mode" of those headsets, there is no documentation of what mode it operates by default.
10-17-2014 04:47 AM
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RE: EHS36 & Jabra GN9330e cause full echo for other party - Clevelander - 10-17-2014 04:47 AM

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