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Dial Plan to select outgoing account/provider
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boardshorst Offline
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Dial Plan to select outgoing account/provider
Replacing a Minitar mva11A with W52P with two W52Hs.

I read the W52P supported "dial plans" and up to five accounts/providers.

Did not realize that the "dial plans" do not allow you to route an outgoing call to an specified account/provider based on the dialed prefix like Minitar, Gigaset and others.

We use this to send landline calls to one provider, cell calls to another provider, international calls to another, and service calls to a different provider based on call rates and/or whether they offer access to those service numbers or sometimes a destination (eg one provider recently stopped supporting calls to Isle of Man??)

I attach a sample screen shot from a Minitar that shows all calls commencing with 13 or 1800 routed to provider 3 as the other providers time these calls at a rate or do not support them. 13 is an untimed local call and 1800 is a free call in the PSTN network - provider 3 offers these rates.

Making the user select the account to use is both an extra user intervention and prone to error, with sometimes the call not being placed. This is not the ideal end user experience for the day to day users who do not understand the differences between the various providers offerings/limitations.

I cannot deploy W52Ps for my clients until this is addressed.

Using latest software 25.73.0.20 (Base) and 26.73.0.10 (Handsets) and could not find a way to replicate this functionality.


Attached File(s) Thumbnail(s)
   

W52P - Base 25.81.0.10 2xHandsets 26.81.0.30 3xVOIP Accounts
(This post was last modified: 09-22-2014 09:15 PM by boardshorst.)
09-22-2014 09:02 PM
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Dial Plan to select outgoing account/provider - boardshorst - 09-22-2014 09:02 PM

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