Turn Off Headset

[Lucia_Yealink]

(09-20-2016 09:42 PM)earplug Wrote:  

(09-20-2016 05:23 PM)Yealink_Lucia Wrote:  

(09-20-2016 05:23 AM)earplug Wrote:  T48G - Is there a way to automatically turn off the headset when terminating a call?

I use the headset for some call but not all. When I am done with a call I lay the headset down. I have internal calls set to answer automatically through the speaker. If I just set the headset down the call is auto answered through the headset and I can't hear the call.

Hi Sir,

About your question, you can set the Ringer Device for both Headset&Speaker.

Please go to the web interface of the phone, go to Features->Audio->Ringer Device for Headset, choose Use Headset&Speaker, then click confirm to save the configure.

This is the way I have it set. It does not help. if I make a call to the phone using *80[ext] the call still goes to the headset if the headset button is on.

What I would like to happen is when I terminate any call (internal or external) the headset goes to the OFF state.

Sorry that we don't support to automatically turn off the headset when terminating a call currently. But you can press the HEADSET key in the keyboard to deactivated the headset mode, when you terminate the call.