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YHS32 Headset & SIP-T22P Phone
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willie.pexa Offline
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Posts: 2
Joined: Sep 2014
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Post: #1
YHS32 Headset & SIP-T22P Phone

We've got a bunch of YHS32 headsets that we use with our T22P phones.

We have had a few issues with the YHS32 dropping midway through a conversation. The level drops before fading out completely. Staff have had to pick up the handset frantically when that happens.

Other times you will press the headset button to make a new call and there would be no sound coming through.

It solves itself if you unplug the headset and plug it back in after a minute, at times you have to do that multiple times before it starts working again.

I've mixed and matched different phones with the "faulty" headsets and still get the same results.

Before I send all these headsets back for RMA, is there a known issue with these headsets? Or maybe a way that I can test this out to ensure it's the headset and not the base phone that is causing the issue?

09-19-2014 09:40 AM
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YHS32 Headset & SIP-T22P Phone - willie.pexa - 09-19-2014 09:40 AM
RE: YHS32 Headset & SIP-T22P Phone - artsx - 11-07-2015, 08:16 PM

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