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BUG?:3CXPhone CTI triggers auto answer on second call when parking 1st
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tsukraw Offline

Posts: 142
Joined: Jan 2014
Reputation: 3
Post: #25
RE: BUG?:3CXPhone CTI triggers auto answer on second call when parking 1st
I have actually seen this before! and i think it might still be linked to CTI?

On the phone web UI under Features/Remote Control/Action URI allow IP List we changed this from ANY to Deny and it stopped happening.

We just did this across the board with the customer we saw it happening at on all there phones and the issue went away. We have only seen this at one customer so not sure what is special about there install. Or at least it has been just one customer who reported this type of issue.

I still think CTI is somehow being triggered by the phone system or something. It was so random we couldn't get a capture of the issue happening but it was obvious that random calls were auto answering.
02-10-2015 12:34 PM
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RE: BUG?:3CXPhone CTI triggers auto answer on second call when parking 1st - tsukraw - 02-10-2015 12:34 PM

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