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Missed calls - sim ring TXX Broadsoft
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MikeBAllely Offline
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Post: #5
RE: Missed calls - sim ring TXX Broadsoft
(01-15-2015 10:41 AM)Yealink_James Wrote:  Hi Luke,

In v73, you can disable the missed call popup under Feature-> Notification Popup. But yes, it will effect a direct call.

May I know are yealink phones working in a same envrionment with these brand phones? If the server reply a cancel messag with reason code then phone won't display missed call.

It seems that Broadsoft server won't inlucde this reason code in R18 when using hunt group. But don't sure whether it can be supported in higher version.

So in aastra, polycom, cisco phones, there is an option in phone to control this behavior?

Thanks,
James

Hi James,

We have just literally taken delivery of these phones and have exactly the same problem. each user gets the same missed call message and has no idea whether anyone else has actually answered the call or not.

Does the new firmware stop this? You say that you can disable the missed call popup, but will that then also not display any 'direct calls' to each handset? Therefore each user will never know when they missed a 'genuine' call, and not a group call?

This clearly needs addressing in some form as I se this as a major flaw with the phones.

Cheers
Mike
(This post was last modified: 08-19-2015 08:08 PM by MikeBAllely.)
08-19-2015 08:05 PM
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RE: Missed calls - sim ring TXX Broadsoft - MikeBAllely - 08-19-2015 08:05 PM

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