[YMCS/YDMP Free Trial Program]Yealink would like to offer Free Trial Program of Yealink device management service for our current eligible customers. You can see the details below.
https://www.yealink.com/ydmp-freetrial-2020


Post Reply 
 
Thread Rating:
  • 0 Votes - 0 Average
  • 1
  • 2
  • 3
  • 4
  • 5
SIP-T38G freezes after ~ 5-6 days of working
Author Message
Yealink Support Offline
Administrator
*******

Posts: 2,683
Joined: Dec 2012
Reputation: 25
Post: #2
RE: SIP-T38G freezes after ~ 5-6 days of working
Hello Antonio,
1. Did you test with other phones? For example, T32G/T28/T22... Do other phones have this issue?
2. You mean this T38G register two different accounts, and the phone use DHCP and enabled VLAN?
3. When you power on again, it will return to normal?
4. Could you upgrade to our latest firmware 38.70.0.125,then reset to factory and try again?
http://www.yealink.com/Upload/firmware/T....0.125.zip
5. We didn't hear such issue before, if the problem is still, could you provide trace, syslog(level 6) and config.bin file to us, so we can analyze?
Before you export the syslog, please set log level as 6, and reboot the phone, then reproduce the issue, and export the trace, syslog, config,bin to us.
03-27-2013 04:50 PM
Find all posts by this user    like0    dislike0 Quote this message in a reply
Post Reply 


Messages In This Thread
RE: SIP-T38G freezes after ~ 5-6 days of working - Yealink Support - 03-27-2013 04:50 PM

Possibly Related Threads...
Thread: Author Replies: Views: Last Post
  T33G - WH63 DECT Headset Not Working bbopp 1 660 12-02-2023 02:27 AM
Last Post: complex1
  Remote PhoneBook format for T38G aralmeida 1 8,359 10-02-2019 05:06 PM
Last Post: Chris708
  Push XML on T38G ruffle 8 31,331 06-17-2016 07:38 AM
Last Post: grawil
  T38G File Format Error w03zd8rc 3 15,246 03-25-2016 09:52 PM
Last Post: w03zd8rc
  T38G Voice In Cutting Out Vanlon 4 21,201 12-30-2015 01:35 AM
Last Post: mujizac
  T38G Firmware zmcgoogan 1 11,460 12-08-2015 02:11 AM
Last Post: CWR
  Yealink T38G Hide DTMF Option carlosn 7 26,511 12-08-2015 02:05 AM
Last Post: carlosgamboa06
  [split] T38G slow and unresponsive GreenLine 12 42,426 11-07-2015 04:41 AM
Last Post: zachtate
  Phone not working with 802.1x md5 validation. fabianochoueiri@yahoo.com.br 2 10,989 07-25-2015 05:30 AM
Last Post: fabianochoueiri@yahoo.com.br
  T38G auto-provisioing. How to clear out value of a text parameter mdu113 5 16,934 07-22-2015 06:27 AM
Last Post: cptjack

Forum Jump:


User(s) browsing this thread: 1 Guest(s)

Contact Us   Yealink   Return to Top   Return to Content   Lite (Archive) Mode   RSS Syndication