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Yealink T38G Transfer Calls while on Hold
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mdctech Offline
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Post: #3
RE: Yealink T38G Transfer Calls while on Hold
I am sorry I don't think I explained correctly. I do NOT want the call to transfer. The only time I would want a call to transfer is if I pressed the Transfer Button First. As of now, the user will have the call on Hold on their Phone. From there the customer wants to use a Speed Dial to call the extension of another person to see if they want the phone call that is on hold. However, instead of the phone calling the extension, it takes the call that is on hold and transfers it. So basically, If there is a call on Hold on their phone, I don't want to be able to transfer that call unless I press the Transfer button first.

Thank you for your help
09-03-2014 05:24 AM
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RE: Yealink T38G Transfer Calls while on Hold - mdctech - 09-03-2014 05:24 AM

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