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BLF show incorrect info / stuck
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JSM Communications Offline
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Post: #1
BLF show incorrect info / stuck
Hi all,
i have a question involving the BLF on Yealink T4x phones.

Last couple of weeks we have alot of customers complaining that the BLF are showing incorrect information.

Green while the phone is calling...
Red while the phone isnt calling...
Or totally stuck on Green and doesnt switch...

After a reboot this issue is fixed, but i cant tell our customers to reboot their phone once a week for this issue.

This happens with customers with and without firewalls, so it isnt a port/firewall issue.

We have this problem with all the T4x Yealink phones and they are in 3 different firmwares (.50 / .95 / .125).

Is this a known problem for Yealink users?
Looking for answers and solutions!

Thanks in advance,
Nathan.
(This post was last modified: 09-06-2016 09:33 PM by JSM Communications.)
09-06-2016 09:32 PM
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BLF show incorrect info / stuck - JSM Communications - 09-06-2016 09:32 PM

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