[YMCS/YDMP Free Trial Program]Yealink would like to offer Free Trial Program of Yealink device management service for our current eligible customers. You can see the details below.
https://www.yealink.com/ydmp-freetrial-2020


Post Reply 
 
Thread Rating:
  • 0 Votes - 0 Average
  • 1
  • 2
  • 3
  • 4
  • 5
Broadsoft ACD Unavailable Code Support
Author Message
umbrualbert Offline
Junior Member
**

Posts: 4
Joined: Feb 2013
Reputation: 0
Post: #3
RE: Broadsoft ACD Unavailable Code Support
Hi Bill

The phones are currently on the 32.70.100 and 38.70.100 release.

Basic ACD with login/log-off is working.

However, when going unavailable I'm required to have "Unavailable Codes" that should be configurable to assist with reporting and knowing why the Call taker was unavailable.

In the CPE documentation you mention that only the T28 supports this.

Can you confirm if this feature is available on T32 and T38?

Another issue is the "disposition codes" also required for Call Center integration, along side ACD

Thanks

Albert
02-07-2013 09:25 PM
Find all posts by this user    like0    dislike0 Quote this message in a reply
Post Reply 


Messages In This Thread
RE: Broadsoft ACD Unavailable Code Support - umbrualbert - 02-07-2013 09:25 PM

Possibly Related Threads...
Thread: Author Replies: Views: Last Post
  Add LDAP Support via Ringcentral? solveitjake 0 4,368 03-16-2021 04:19 AM
Last Post: solveitjake
  T38G - PC Port - VLAN Support ezamora 10 32,533 07-11-2018 05:44 PM
Last Post: complex1
  bug with forward off code on T29G p2xt 2 7,003 02-07-2018 10:39 AM
Last Post: p2xt
  re-REGISTER after network unavailable or network difficulties dlublink 2 11,708 06-04-2016 01:54 AM
Last Post: lewellyn
  Yealink T19 E2 not support CTI mode suwat 4 12,147 03-10-2016 10:53 AM
Last Post: suwat
Question country code Yealink t21 michael10fr 3 10,604 05-22-2015 04:23 AM
Last Post: James_Yealink
  BLF with Star Code function mwb12345 5 12,040 05-13-2015 05:04 AM
Last Post: mwb12345
  protecting “on code” and “off code” from beeing changed by a user? mszag 2 8,805 03-09-2015 06:39 PM
Last Post: mszag
  VP530 Broadsoft Directory Targetgroup 4 11,304 12-12-2014 05:53 PM
Last Post: Yealink_Jim
  Support and configurations for Yealink VP530 and other softphones athbot 1 6,619 12-03-2014 08:40 PM
Last Post: Coco_Yealink

Forum Jump:


User(s) browsing this thread: 1 Guest(s)

Contact Us   Yealink   Return to Top   Return to Content   Lite (Archive) Mode   RSS Syndication