[YMCS/YDMP Free Trial Program]Yealink would like to offer Free Trial Program of Yealink device management service for our current eligible customers. You can see the details below.

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commanderkosmo Offline
Junior Member

Posts: 11
Joined: Aug 2014
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Post: #10
RE: W52P
Cindy. Di you and James discuss your answers before replying? You say you don't support the feature. James says you support the background in a custom firmware. So what is it? Do I need to pay extra to get the custom firmware?

James <James@yealink.com>

4:47 AM (4 hours ago)

Hi Commander,

Very sorry for the late reply from Yealink.

The original forum administrator just leave Yealink some while ago and we are now re-assigning the forum to others which cause some delay to some post.

The sunflower wallpaper can’t be set to a public firmware now. It needs a special firmware customization.

Because not every users like that wallpaper, we don’t set it as a wallpaper in a public firmware.

Best Regards

As you can see above I was told a couple of different versions of answers. In truth, I'm just thankful someone is responding at this point. However, the responses have confused the issue a little and I would like some clarity. thanks.

James@yealink.com just sent me a message that states you do support it in a custom firmware. Since you advertised the background in every phone image on every sales website it would be beneficial to add the functionality to an available firmware or make the custom firmware available for download. There is no rational reason to not offer the ability to upload background images provided you control the image type, dimensions and weight of the upload. Either way, I implemented these phones in a boutique that was sold on the visual background contained in the advertising. Right or wrong, some people approve implementations based on how they look in their environment. Apple has built an empire on this premise. If it looks good then it sells. Please tell me this feature will be made available in a public firmware soon or that I can download the custom firmware. If not then please steer me towards RMA department and expect appropriate reviews where these items were ordered.

(08-25-2014 08:13 PM)Yealink_Cindy Wrote:  Hello All,

Sorry for the late. Sad
We really didn't support this function - change backgroud image. Sad

And from now on, we will try our best to guarantee all the questions can get feedback less in 48 hours. Smile
Thank you for your supporting our Yealink products all the time.
(This post was last modified: 08-26-2014 12:49 AM by commanderkosmo.)
08-26-2014 12:44 AM
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Messages In This Thread
W52P - commanderkosmo - 08-12-2014, 02:20 AM
RE: W52P - commanderkosmo - 08-13-2014, 02:27 AM
RE: W52P - complex1 - 08-13-2014, 06:14 PM
RE: W52P - commanderkosmo - 08-15-2014, 02:38 AM
RE: W52P - commanderkosmo - 08-21-2014, 12:33 AM
RE: W52P - commanderkosmo - 08-22-2014, 01:16 AM
RE: W52P - complex1 - 08-23-2014, 06:19 PM
RE: W52P - commanderkosmo - 08-25-2014, 02:24 AM
RE: W52P - anonymous1718628087441 - 08-25-2014, 08:13 PM
RE: W52P - commanderkosmo - 08-26-2014 12:44 AM
RE: W52P - anonymous1718628087441 - 08-26-2014, 11:06 AM
RE: W52P - commanderkosmo - 08-30-2014, 06:02 AM
RE: W52P - commanderkosmo - 09-12-2014, 04:36 AM
RE: W52P - anonymous1718628087441 - 09-12-2014, 11:00 AM
RE: W52P - commanderkosmo - 09-23-2014, 10:35 AM
RE: W52P - commanderkosmo - 09-19-2014, 02:11 PM
RE: W52P - James_Yealink - 09-24-2014, 02:36 PM

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