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yealink t42G hangs up after 5 minutes of on hold
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Ubity Offline
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Joined: Aug 2014
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Post: #1
yealink t42G hangs up after 5 minutes of on hold
Hi, we are a voip provider and are having more and more requests from customers who what to use Yealink phones. Recently, one of my customers has reported an issue where calls would hang up after exactly 5 minutes of being on hold. After looking at a packet capture, I noticed that the Yealink stops sending any kind of traffic to my PBX which causes my PBX to hangup the call after 5 minutes. Only Yealink phones do this, polycoms, cisco, aastra dont have this issue.

I looked at the configuration options for parameters like "silence suppression" that I could turn off, but I did not find anything that does the trick.

My PBX is Asterisk 11.

Anyone have something similar?

Thanks in advance
08-11-2014 08:59 PM
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yealink t42G hangs up after 5 minutes of on hold - Ubity - 08-11-2014 08:59 PM

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