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No ringback tone between dialing and connected call
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osadmin Offline
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Post: #3
RE: No ringback tone between dialing and connected call
(09-02-2014 11:34 AM)Yealink_Coco Wrote:  Hi osadmin,

Sorry for the late reply.
According to your description, may I have the following answers for further analysis?
1.What is the firmware version of issue T26? If it not the latest version,please upgrade it and test again. T26_firmware
2.How often does the issue happen, always?
3.How many T26 have the issue?
4.Does this issue happen no matter the other part is internal call or external call ?

Thx
Hi,

now I'm a little late in replying. :-)

1. I have tried to upgrade to the latest firmware but I do not know if this has succeeded. Our current firmware version is 6.70.13.9 (hardware 4.0.1.44) and after an upgrade to 6.72.0.80 (or 6.72.0.75) the version number remains 6.70.13.9 in the web interface. I've tried an outgoing call but no ringback tone.
2. I heard a ringback tone 1 or 2 times of all the calls made untill now (hundreds).
3. All are phones (10) have the issue.
4. This only happens when making an external call. Internally we hear a ringback tone.

thanks a lot for your help and greetings,
Els
10-03-2014 11:00 PM
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RE: No ringback tone between dialing and connected call - osadmin - 10-03-2014 11:00 PM

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