[YMCS/YDMP Free Trial Program]Yealink would like to offer Free Trial Program of Yealink device management service for our current eligible customers. You can see the details below.

Post Reply 
Thread Rating:
  • 0 Votes - 0 Average
  • 1
  • 2
  • 3
  • 4
  • 5
Transfer incoming calls
Author Message
Kahn Offline
Junior Member

Posts: 1
Joined: Jul 2014
Reputation: 0
Post: #1
Transfer incoming calls
Hi ppl,

The last 2 days i was configuring ip phones in my company to enable the workers to manage easier their calls. We have 3 types of Yealink phones: TP20, TP21 and TP22.

The problem that occurs ist with the TP20 Series.
The idea is to connect/bridge the incoming calls.
TP21/22 have no problems with that because you can click on "Trans" and choose who you connect with whom.
But when i have two incoming calls on the tp20 and i want to connect/bridge/transfer them i get a new line where i can dial a number to transfer to.

OR let me explain it this way:

Telephone Operator A is getting a call from person B. While talking to person B, Operator A is getting a call from person C. Now Operator A wants to connect B with C.
As i said, TP21/22 can manage that but is it possible with TP20?
07-31-2014 02:03 AM
Find all posts by this user    like0    dislike0 Quote this message in a reply
Post Reply 

Messages In This Thread
Transfer incoming calls - Kahn - 07-31-2014 02:03 AM

Possibly Related Threads...
Thread: Author Replies: Views: Last Post
  Using SIP-T29G with SangomaOS (parked calls) Shawn 0 2,006 01-09-2021 08:24 AM
Last Post: Shawn
  Multiline Transfer T29G pedro_indy 0 2,675 11-27-2020 01:11 AM
Last Post: pedro_indy
  Attended transfer not working T29G chysky@slany.cz 1 3,099 02-11-2020 02:48 PM
Last Post: chysky@slany.cz
  T21P E2: Missed calls: How to show caller's number? quazgar 1 4,080 12-05-2019 07:19 AM
Last Post: Walter_Yealink
  Missed calls for group users Techvoip 1 3,201 04-08-2019 07:29 AM
Last Post: Techvoip
Photo Yealink T21P E2 displays VIA and FROM headers on incoming call DmitryTsyganov 1 4,224 07-12-2018 07:28 PM
Last Post: johnkiniston
  Blind Transfer (Alert Info) ring on FreePBX v13 Jorge12 1 4,028 05-30-2018 05:46 AM
Last Post: Paul_Yealink
  T23G Unable to Transfer Calls Dorothea 2 5,882 03-30-2018 04:53 PM
Last Post: Dorothea
  Auto answer calls ajerez 15 26,030 12-21-2017 05:09 PM
Last Post: jolouis
  T19P E2 identifies itself as wrong User - from TO header of incoming request ivanp 1 5,188 05-04-2017 09:13 AM
Last Post: Travis_Yealink

Forum Jump:

User(s) browsing this thread: 1 Guest(s)

Contact Us   Yealink   Return to Top   Return to Content   Lite (Archive) Mode   RSS Syndication